You gotta like Art Cole. No sooner had I walked into the Cole, Newton & Duran office building then I was handed an iced tea. Not in a paper cup. Not a can. A glass with ice. I knew I was going to like my visit to this Livonia company built on the premise of service, to their clients and to the community.
Now, let's discuss catfish, hush puppies and brewed sweet tea.
Cole, a graduate of Michigan State University with an MBA from the University of Detroit, calls Livonia his home, living in the same house in the historic district of Rosedale Gardens for over 30 years while building one of the 15 largest CPA firms in southeast Michigan.
With the recent addition of two firms, Michael Thomas CPA of Novi and Bartos, Hoffer, Lustig and Tomes of Livonia, CND continues to build a full service company based on an old fashioned concept of service. "We may do the taxes for an individual or a company but we are always looking to help. It could be with offering legal, investment or auditing advice. We are always looking to see how we can answer their questions and provide the help they need."
This goes beyond clients as Cole knows that helping clients and helping the community are a part of "cultivating a positive company culture. Each time we expand we know that the service we provide for clients can only be good if we grow with the right people while creating a culture of talent and giving."
You have a sense in talking with Cole that by giving back to a community while engaging his employees offers both the company and the employee with an opportunity to share personal and common values while moving the company toward a common goal.
Cole sets the example by working with his church, Rosedale Gardens Presbyterian, and non-
profits like Angela Hospice and Seedlings; helping them succeed. "Help" is a word that you heard constantly in a conversation with Cole. Helping clients. Helping organizations. Helping the community.
This might be a reason why CNP has grown from its start 50 years ago to over 4,000 clients today, 2,500 individuals and 1,500 businesses. "Two genuinely good men started the company, Dick Newton who passed away eight years ago, and Ken Duran who just retired, were extremely positive. I left private banking, originally with Detroit Bank and Trust and when I joined with Dick and Ken it was the right time and right fit."
Cole, Newton and Duran today offers a full array of expert accounting, tax planning and preparation for individuals, businesses and not-for-profits. They also are specialists in audits and financial statement preparation for most industries.
As CND adds new companies to their umbrella of services they are developing a template that finds a common thread that builds a meaningful and successful culture.
CND under the leadership of Cole provides a full line of services to his 4,000 clients and with each addition to
the company he is making sure that the companies added enhance the service provided to clients.
As their homepage says on their website "we have built our firm from the roots up, proudly serving our community as well as the greater Detroit metro area and beyond."
Simply words on other websites but after spending time with Art Cole you realize that "serving" is the operative word and that it runs throughout the company.
Right here in Livonia, one of the largest CPA firms in the region, creating a template of giving back, to clients, to the community, and meaning it.
Thanks for the iced tea by the way.